We prepare and dispatch Crestwelli™ orders using the shipping options and delivery details shown at checkout.

Processing

Orders are reviewed and prepared after payment authorization. Processing times can vary by product availability, order volume, holidays, and operational conditions.

Delivery Estimates

Any delivery estimate shown at checkout is an estimate rather than a guarantee. Carrier delays, customs procedures, weather, address issues, and events outside our reasonable control may affect delivery.

Addresses and Tracking

Please review your shipping address carefully before completing payment. If tracking is available, it is sent using the contact details supplied with the order. Contact us promptly if an address needs review.

Delayed or Missing Packages

Check the tracking information and delivery location first. If a package appears delayed, marked delivered but cannot be located, or arrives with visible damage, contact us with your order number and relevant photos or carrier information.

Additional Charges

Taxes, duties, customs charges, or carrier fees may apply depending on destination and local requirements. Where applicable, these charges are the customer’s responsibility unless stated otherwise at checkout.